1. One goal: let users moved
2. The two concept: take away the user's worries, leave our care
3. All three requirements:
All-weather 24-hour hotline, 365 days service not intermittent;
All-round, comprehensive provide from the product pre-sales consulting, maintenance and after-sales service;
All professional, expert service team, professional service tools, 100% professional services, to ensure the quality of service.
4. Four don't leak:
A record of user information without skipping and establish the computer files;
A record without skipping users reflect the problem and feedback to related departments;
Not a solution to the problems existing in the user and until the user satisfaction;
A return visit to review the user without skipping reflect problems are not tracked on a regular basis.